How do I update my credit card details as a Customer?
There are various ways to update your card details for your subscription.
Choose one of following:
1) Update via Subscription
If you have an open order (unpaid order), you can update your card information and pay the order at the same time, by following these instructions:
3) Update via new order
If you want to order a product in the webshop, you can also update your credit card information when paying for your order, by following these instructions:
Choose one of following:
1) Update via Subscription
- Sign in to your personal account
- Go to Subscription and scroll to Payment Metods
- Click on Change, choose Card payment, and then follow the payment instructions
- A new order will be created and 0.10 € will be charged on your new credit card.
When you have followed these instructions, your credit card is up-to-date for your subscription.
If you have an open order (unpaid order), you can update your card information and pay the order at the same time, by following these instructions:
- Sign in to your personal account
- Go to Orders
- Click on Pay
- Mark save on Auto Order
- Click on Pay
- Choose Card Payment and give card details
- Double check that you have chosen payment method AutoOrder/Subscription to be Card Payment (the first one)
3) Update via new order
If you want to order a product in the webshop, you can also update your credit card information when paying for your order, by following these instructions:
- Sign in to your personal account
- Go to Shop, choose Products, and then Go to checkout
- Choose Use card payment
- Coose payment method AutoOrder/Subscription to be Card Payment (the first one)
- Click on Place your order and follow the payment instructions
When you have followed these instructions, your new order is paid for and your credit card is up-to-date for your subscription.
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